Introduction
Customer Info
Choose Services
Site Details
Review

Welcome to Deschutes Backflow Services! We offer both our comprehensive Total Care Program (TCP) and individual standard services to meet your irrigation and backflow testing needs.

Total Care Program: Worry-free annual packages with automatic scheduling for activation, winterization, and backflow testing.

Standard Services: Individual services scheduled as needed - activation, winterization, or backflow testing.

First, we will gather some information about you. Please fill these forms out fully, even if you are an existing Deschutes Backflow customer, as we need to verify everything is up to date.

If you have multiple properties, there will be a section for adding multiple addresses, property type, and billing address for each site. You will receive a separate contract and invoice for each site address you enroll in the program.

Getting Started

To complete your signup, please have ready:

  • Site Address(es) where services will be performed
  • Billing Address (if different from site address)
  • Number of sprinkler zones at each site
  • Access information for service visits

We will reach out to you directly if there is additional information about your site that we need.

Customer Information

Email Address

Welcome back! We found your account.

Name: {{customer.general.firstNameLowerCase}} {{customer.general.lastNameLowerCase}}

Phone: {{customer.general.phone}}

Welcome! We'll set up your new account.

First Name
Last Name
Phone Number

Email Preferences:

Terms & Conditions:

Choose Service Plan for Each Property

{{site.address}}, {{site.city}}, {{site.state}}

This site has already been updated for 2026.

No further action is required for this property. It will not be shown in subsequent steps.

TCP 2025 Customer - Review Your Information

Your 2025 TCP Information:
TCP Package: {{site.pcPlan || 'Not specified'}}
Property Type: {{site.propertyType || 'Not specified'}}
2025 Services: {{site.tcpServices.join(', ')}} No services specified

Choose your 2026 option:

Choose the service type for this property:

Add New Property

Need to add a new property address?

Add a new property →

Additional Property {{index + 1}}

Street Address
City
State
ZIP Code

Choose the service type for this property:

Add another property →

Please complete your selections:

  • A service choice is required for: {{ site.address ? site.address + ', ' + site.city : ('Additional Property ' + (additionalSites.indexOf(site) + 1)) }}

Site Details & Configuration

Complete the setup for each property:

{{site.address}}, {{site.city}}, {{site.state}}

TCP 2026 Renewal - No Changes

Your 2026 TCP Package:
Package: {{site.pcPlan || 'Platinum'}}
Services: {{site.tcpServices ? site.tcpServices.join(', ') : 'Previous year services'}}

Estimated Total: ${{ getSiteTotalPrice(site) }}
Based on your number of sprinkler zones

Preferred Service Windows

Activation - First Choice

Activation - Second Choice

Winterization

Verify Property Information
Property Type
Sprinkler Zones

Deschutes Backflow will verify and update the number of zones.

Access Permissions:

Garage Code / Entry Instructions
Are you aware of any new problems with your system or repairs required? Is there anything else you want us to know?
Verify Billing Information:

Name: {{ site.nameBilling && site.nameBilling !== '' ? site.nameBilling : customer.general.firstNameLowerCase + ' ' + customer.general.lastNameLowerCase }}
Address: {{ site.addressBilling && site.addressBilling !== '' ? site.addressBilling : customer.general.address }}
Address Line 2: {{ site.address2Billing }}
City, State, Zip: {{ site.cityStateZipBilling && site.cityStateZipBilling !== '' ? site.cityStateZipBilling : site.city + ', ' + site.state + ' ' + site.postalCode }}

Update TCP Package/Services for 2026

Choose Package:

Included Services:

✓ Spring Activation
✓ Winterization
✓ Backflow Test

Choose Services:

Estimated Total: ${{ getSiteTotalPrice(site) }}
Based on your number of sprinkler zones

Preferred Service Windows

Activation - First Choice

Activation - Second Choice

Winterization

Verify Property Information
Property Type
Sprinkler Zones

Deschutes Backflow will verify and update the number of zones.

Access Permissions:

Garage Code / Entry Instructions
Are you aware of any new problems with your system or repairs required? Is there anything else you want us to know?

Total Care Program 2026

Choose Package:

Included Services:

✓ Spring Activation
✓ Winterization
✓ Backflow Test

Choose Services:

Estimated Total: ${{ getSiteTotalPrice(site) }}
Based on your number of sprinkler zones

Preferred Service Windows

Activation - First Choice

Activation - Second Choice

Winterization

Standard Services 2026

Choose which services you'd like for this property:

Estimated Total: ${{ getSiteTotalPrice(site) }}
Based on your number of sprinkler zones

Cancelling Total Care Program for 2026

We're sorry to see you go. Please let us know why you are cancelling so we can improve our service.

Reason for Cancellation
Please specify:
Property Type
Sprinkler Zones

Deschutes Backflow will verify and update the number of zones.

Access Permissions:

Billing Information

If different from site address:

Verify Billing Information:

Name: {{ site.nameBilling && site.nameBilling !== '' ? site.nameBilling : customer.general.firstNameLowerCase + ' ' + customer.general.lastNameLowerCase }}
Address: {{ site.addressBilling && site.addressBilling !== '' ? site.addressBilling : customer.general.address }}
Address Line 2: {{ site.address2Billing }}
City, State, Zip: {{ site.cityStateZipBilling && site.cityStateZipBilling !== '' ? site.cityStateZipBilling : site.city + ', ' + site.state + ' ' + site.postalCode }}

Review Your Order

Please review your selections before submitting:

{{site.address}}, {{site.city}}, {{site.state}}

Service: TCP 2026 Renewal (No Changes)

Package: {{site.pcPlan}}

Services: {{site.tcpServices ? site.tcpServices.join(', ') : 'Same as 2025'}}

Price: ${{getSiteTotalPrice(site)}}

Service: TCP 2026 (Updated)

Package: {{site.pcPlan}}

Services: {{site.tcpServices ? site.tcpServices.join(', ') : 'None selected'}}

Price: ${{getSiteTotalPrice(site)}}

Service: Total Care Program 2026

Package: {{site.pcPlan}}

Services: {{site.tcpServices.join(', ')}}

Price: ${{getSiteTotalPrice(site)}}

Service: Standard Services 2026

Services Selected: {{site.standardServices.join(', ')}}

Price: ${{getSiteTotalPrice(site)}}

Service: None

Property Type: {{site.propertyType}}

Sprinkler Zones: {{site.sprinklerZones}}{{site.sprinklerZonesUnsure ? ' (approximate)' : ''}}

Billing: {{site.nameBilling || (customer.general.firstNameLowerCase + ' ' + customer.general.lastNameLowerCase)}}

Application Submitted Successfully!

Thank you for choosing the Total Care Program.

Next Steps:

For Total Care Program (New Enrollments):

  • Email: You will receive an email with your contract which will summarize the terms of the Total Care program and outline the pricing and selections you have made. Please review and ensure the details are correct. Once you have verified the details you can sign electronically.
  • Invoice: After signing the contract, you will receive an invoice with the package you have selected.
  • Welcome Letter: Once you have completed payment for the program, you will receive a welcome letter with further details about service timeframes and scheduling.

For Total Care Program (Renewals & Updates):

  • Invoice: You will receive an invoice directly for your 2026 services.
  • Confirmation: Once payment is received, your renewal is confirmed. You will receive details about service scheduling as each season approaches.

For Standard Services:

  • Confirmation Email: You will receive an email that summarizes your information and the selections you made. Please review and ensure the details are correct.
  • Scheduling: You are on our list! We will be in touch to schedule specific services as each service season arrives (Spring for activations, Fall for winterizations). Backflow tests will be scheduled throughout the season based on your area.
  • Invoice: You will be invoiced after each service is performed.

Questions? Contact us at deschutesbackflow@gmail.com